We will always process a return in an instance where the wrong order has been dispatched. All other issues will be addressed on a case-by-case basis.
You have the right to cancel within 30 days of receipt of your order. If you do cancel your order, then we will refund your payment within 24 hours once the goods are returned and received by us. If your order has not yet been dispatched when you cancel then a refund will be issued right away.
Goods must be returned unopened and unused. If you are cancelling your order due to any damage or other problems with the product, then you must notify of us about this before the product is returned.